Security and compliance at MedXFlow

MedXFlow handles protected health information for medical practices, billing companies and RCM teams. Security and compliance are built into how the platform and its AI agents work.

HIPAA

PHI is handled to HIPAA standards, and a Business Associate Agreement (BAA) is available for every customer.

SOC 2-aligned controls

Security controls are aligned to SOC 2 Type II across availability, confidentiality and processing integrity.

Data protection

Data is stored in US data centers, encrypted in transit and at rest, with least-privilege access and full audit logging. We never sell patient data or use PHI to train public models.

How AI agents handle PHI safely

Agents work inside HIPAA-standard handling with encryption, least-privilege access and a complete audit trail, and they escalate uncertain cases to staff rather than acting unsupervised.