Reporting & Analytics

KPIs, denial trends, payer performance and cash forecasting in real time - so you can find the leaks and act before they cost you a month.

MedXFlow turns the entire revenue cycle into a live dashboard: days in A/R, clean-claim and first-pass rates, net collection rate, denial rate by cause and payer, and cash forecasting. Drill from a headline KPI to the individual claim, benchmark providers and locations, and get scheduled reports in the inbox of whoever needs them.

What's inside Reporting & Analytics

  • Live KPI dashboards - Days in A/R, clean-claim rate, net collection rate and more, updated in real time.
  • Drill-down to the claim - Move from a headline metric to the exact claims driving it in two clicks.
  • Payer & provider benchmarking - Compare performance across payers, providers and locations to find outliers.
  • Scheduled & ad-hoc reports - Automated report delivery plus a flexible builder for one-off questions.

How it works

  1. Data flows in - Every stage of the cycle feeds the analytics layer automatically.
  2. KPIs surfaced - Dashboards highlight what's healthy and what's slipping.
  3. Act on the leak - Drill in, assign the fix, and watch the metric move.

What you get

  • One source of truth for revenue-cycle health
  • Find and fix leaks before they compound
  • Benchmark and hold performance accountable
  • Board-ready reporting without the spreadsheet night

Frequently asked questions

What RCM KPIs should a practice track?

The core ones are days in accounts receivable, clean-claim and first-pass rates, net collection rate, denial rate by cause and payer, and DNFB days. Track the trend monthly, not just the number.

What is a good days in A/R?

Under 40 days is generally healthy, and best-in-class practices run 30 to 35 days. Above 50 usually signals a follow-up or denial problem.

What is net collection rate?

Net collection rate is payments divided by the allowed amount - what you actually collected versus what you were contractually entitled to collect. It is the truest measure of collection performance.