Registration & Check-in
A fast, accurate arrival: confirm identity and coverage, capture consents, collect what's owed, and mark the patient arrived - straight into your EHR.
MedXFlow check-in turns arrival into a two-minute, error-free step. Patients confirm their details, sign consents and financial-responsibility forms on screen, and pay their co-pay or balance at the kiosk or front desk. Everything writes back to the practice management system instantly, so the encounter is clean before the clinician even opens the chart.
What's inside Registration & Check-in
- Identity & insurance confirm - Photo ID and insurance card capture, with details reconciled against what was pre-registered.
- On-screen consents - Consent and financial-responsibility forms signed digitally - legible, dated, stored, auditable.
- Point-of-service collection - Co-pays and outstanding balances collected by card at check-in, before the patient sits down.
- Real-time EHR write-back - Arrival status and updated details flow straight into Epic, athenahealth and more.
How it works
- Patient arrives - Kiosk or front-desk check-in, with pre-registration already done.
- Confirm, sign, pay - Details verified, consents signed, patient responsibility collected on the spot.
- Marked arrived in the PMS - The clinical team sees an arrived, financially-cleared patient - no desk queue.
What you get
- Point-of-service collections instead of chasing later
- Signed, stored consents with a clear audit trail
- No re-keying - details reconcile automatically
- A shorter, calmer waiting room
Frequently asked questions
What happens at patient check-in?
Check-in confirms the patient's identity and coverage, captures consents and financial-responsibility forms, collects any copay or balance, and marks the patient arrived in the practice management system.
How do you speed up patient check-in?
Do most of it before arrival: pre-register demographics, insurance and consents, so check-in is a quick confirm-and-pay. MedXFlow gets it to about two minutes with most of the work done up front.
What is point-of-service collection?
Collecting the patient's copay or outstanding balance at check-in, before the visit, rather than billing and chasing it later. Amounts collected at the point of service are collected at a far higher rate.