Recall Campaigns

Reach patients overdue for visits, screenings and follow-ups - recall lists built from your EHR, delivered by text and email, and booked in a tap.

Every practice has patients who've fallen through the cracks - a screening not booked, a follow-up never scheduled, an annual visit long overdue. MedXFlow builds recall lists straight from your EHR, reaches those patients automatically with a friendly nudge, and lets them self-book in one tap. It's found revenue and better continuity of care, without the front desk making a single call.

What's inside Recall Campaigns

• EHR-built recall lists - Automatically surface patients overdue for visits, screenings, labs or chronic-care follow-up.
• Automated outreach - Personalized text and email campaigns on a schedule, in English or Spanish - no manual list work.
• One-tap self-booking - Patients book straight from the message into an open slot, written back to your EHR.
• Segmentation & tracking - Target by condition, provider or last-visit date, and track who booked, came in and paid.

How it works

1. Find the gaps - Recall lists are generated from your EHR by overdue rule.
2. Reach out automatically - Patients get a personalized nudge with a booking link.
3. They book, you measure - Self-booked visits write back, and campaign results are tracked end to end.

What you get

• Reactivate lapsed and overdue patients at scale
• Recovered revenue with no extra front-desk effort
• Better continuity of care and preventive follow-up
• Clear ROI - bookings and revenue per campaign