RCM insights for medical practices

X12 278 Prior Authorization Explained

What the X12 278 prior authorization transaction is, how the request and response work, why adoption lags, and how AI bridges the gap where payers do not support it.

How AI Agents Support Provider Credentialing

How AI agents speed up provider credentialing and payer enrollment - preparing applications, tracking status, keeping CAQH current, and monitoring re-credentialing so providers stay billable.

EOB to ERA Conversion: Paper EOBs to 835 Files

How paper and PDF EOBs are converted into an X12 835 ERA so payments post automatically - the conversion pipeline, how adjustments and CARC/RARC codes are mapped, the edge cases that break it, and how it is validated.

How to Read an 835 File: Segments, Loops and Balancing

A segment-level walkthrough of the X12 835 remittance file - ISA/GS/ST envelope, BPR and TRN, N1 payer/payee loops, the CLP claim loop, CAS adjustments and group codes, SVC lines, CARC/RARC, PLB, and how the file balances.

How PHI Is Protected in RCM Automation

When automation and AI agents handle claims and eligibility, they handle PHI. Here are the safeguards that keep protected health information secure in RCM automation.